Returns & Refunds

60 day money-back guarantee

Use it. Lather it. If you are not happy with your bar for any reason, email support@sud-buds.com within 60 days of delivery and we will refund what you paid, in full.

You do not need to send the soap back. It is a personal-care product, so posting a used bar across the country helps nobody. Keep it, pass it on to someone or bin it, whichever suits. Just tell us what went wrong so we can do better.

Damaged or incorrect orders

If your order arrives damaged or we sent the wrong scent, send us a photo and we will put it right straight away: a replacement, a refund, or both, whichever you would rather have. Nothing needs to come back.

Subscriptions

Every delivery is covered the same way, counted from the day that delivery arrives. You can also skip a delivery, change the date, pause or cancel from your account at any time, with no fee and no minimum number of orders.

Refunds

Approved refunds go back to your original payment method within 5–10 business days. We do not ask for the bar back and there is no restocking fee.

Questions

Reach us any time at support@sud-buds.com. A real person will get back to you.